About Vinod Patel

Who we are

Vinod Patel & Company Limited is the product of a vision some 55 years ago which eventuated through sheer hard work and dedication.

Today, we boldly stand as a complete home and building solution provider in Fiji, South Pacific and recently in Timor Leste. Our company is proud of the contribution we make to Timor-Leste by investing, creating jobs and providing products that meet the needs of the community.

Vinod Patel & Company Limited is Timor Leste’s leading supplier of Hardware & Building Materials and is considered to be one of the largest hardware companies in the South Pacific.

VPCL employs over 1,000 people and is an equal opportunity employer. We have a product range of more than 25,000 items ranging from Hardware, Building Materials, Tools, Plumbing & Sanitary ware, Tiles, Paints, Electrical, Industrial Equipment, Homeware.

Vinod Patel Timor was started on 25th June 2015.  Timor-Leste is a new country which gained independence in 2002 and is an oil and gas rich country. The main reason to open in Timor-Leste is to look at expanding and growing Vinod Patel into new countries where an opportunity is identified. Timor-Leste is an oil and gas rich country which has a stable Government now.  Both Fiji and Timor-Leste Government have a good working relationship. With GDP growth rate of 8% there are lot of development work happening in Timor which we can be part of by supplying quality construction materials.

Vinod Patel & Co Pte Limited [VPCL] is Fiji’s and now Timor Leste’s leading supplier of Hardware and Building Materials and is among the largest Hardware companies in the South Pacific. We employ over 1,300 people and are an equal opportunity employer.  We have a product range of more than 25,000 items ranging from Hardware, Building Materials, Tools, Plumbing & Sanitaryware, Tiles, Paints, Electrical, Industrial Equipment, Homeware and Gardening.

We have been in the business of Hardware, Retail, Export and Property Development, for more than 55 years and are committed to providing our customers with the widest range, products of the highest quality at affordable prices and offer a Complete Home & Building Solution. This is achieved through an extensive supply chain network that reaches beyond Timor Leste, Fiji and the Pacific.

VPCL is part of the Vinod Patel Group (VPG); VPG consists of the following subsidiaries and associate companies:
 

Through our manufacturing companies that include Ba Industries Ltd, Tubemakers and Metframe, we continue to have a strong presence in the manufacturing sector and have contributed exceptionally to our country’s economic development. We have also attained various prestigious awards for excellence in the manufacturing sector and operate under internationally recognized ISO standards.

Vinod Patel – Timor Leste

Vinod Patel’s Dili, Timor Leste branch was opened on 25th June 2015. This business is a hybrid of VPCL’s Home & Building and Home & Living divisions, bringing a new level shopping experience to the people of Dili. This branch was opened in line with VPCL’s expansion plans.

Home and Living

Home & Living’s ten branches throughout the country provide consumers with a smart choice when purchasing consumer electronics such as ICT products, Home Entertainment, White Goods, small domestic appliances, home and office furniture. Additionally, we provide consumers the opportunity to purchase products on our Smart Credit Plans. Home & Living’s main store located at the Centerpoint Complex stands at 4500sq metres, easily making it the largest retail store in Fiji. You will find well-known brands such as Samsung, TCL, JVC, Phillips, Pensonic, Huawei, Apple, Whirlpool, Sharp and Panasonic.

Vinod Patel Works

Vinod Patel Works Limited (VPWL) provides a full range of domestic and commercial cabinetry, joinery and stone related services. It specializes in renovations, restorations, resort type   fit- outs, additions and tenant fit-out projects. Other services include supply and installation of lifts, escalators and air conditioners. We are the exclusive agents for Kone and BLT Elevators and Lifts. The mission of VP Works is to contribute to the success of leading organisations and individuals by delivering innovative and creative solutions which enhance their market position and deepen their relationship with customers, employees, business partners and other key stakeholders.

Ba Industries Limited

Ba Industries Ltd was built on the noble fundamentals of local pride and that is by being 100% locally owned, producing products that are Fijian made and keeping the people of Fiji working. BIL (Ba Industries Ltd) was the vision of Mr Vinod Patel after witnessing the catastrophe caused by Hurricane Bebe in 1973, the objective being to create products that catered for the needs of the people of Fiji with quality and reliable products that built stronger homes. With humble beginnings that started operations in a small shed in Ba, BIL has since expanded its operations into a 11,000 square foot property using state of the art machinery and employing over 80 employees. Ba Industries takes a substantial market share of more than 60% in the wire and fencing industry in Fiji and the Pacific region.

Metframe

Established in 2012, MetFrame is a leading specialist manufacturer of steel roofing products, wall frames and trusses, together with galvanised pipes and tubes. Operating from manufacturing facilities in Lautoka, Metframe uses the latest design and production technology to supply both domestic and export markets. We are a successful steel manufacturing who offer world class products underpinned by the fact that we only utilise high quality materials within our automated manufacturing process. On the basis of this, we ensure that our customers receive durable and fit for purpose steel products designed and suitable for a variety of applications.

Metframe

It is the Pacific Island’s leading Gas Company. Employing over 90 staff throughout Fiji & Samoa, coupled with our extensive branch, manufacturing & distribution network, Oceania Gas is well placed to support our customers with all of their Gas requirements, no matter how unique they may be. In addition to our extensive range of high quality Gases, our wide range of Welding & Safety products ensure that our customers have a supplier who can add real value when choosing to deal with us.

Pacific Cement

Formerly known as Fiji Industries Limited was established in 1961. Pacific Cement Limited has been efficiently operating for 57 years and is Fiji’s largest supplier of cement and related services. We operate fully integrated grinding cement plant with annual capacity of over 215,000 tonnes. This company is jointly owned by Fijian Holdings Limited and Vinod Patel Group.

Pacific Cement

Established in 1986, Tubemakers began operating with a specialised suite of products that catered to the harsh demands of the domestic plumbing market. Over time, we have grown to become the South Pacific’s most trusted manufacturer and supplier of high-quality uPVC, mPVC and Polyethylene pipes and fittings.

Our products are successfully used in a diverse range of applications on subdivision, commercial, industrial and infrastructure projects. We recognise the design and installation benefits from the integration of quality componentry to provide innovative, versatile and cost-effective solutions.

Vinod Patel & Company Limited is a family business, named after the founder of the company, the eldest brother of a family originating from Ba town in Fiji. Vinod Patel left school at the age of 16 to work so that his earnings could go towards supplementing the family’s income. Less than a year later, his younger brother Umakant Patel left school and joined the workforce for the same reason. After working at hardware stores in Ba and nearby towns, the brothers thought it was time that they had a business of their own.

April, 1962 was the inception of the first Vinod Patel store in Ba Town. Business was good for Vinod Patel & Co Ltd. As other brothers joined the business, the time was right to expand and open a second branch in Rakiraki in 1965, a town without any hardware store. From then on it was a matter of seeking out opportunity and working hard to make it a success.

Find out more about Vinod Patel by downloading our Company Profile.

Be the best in everything we do!

Team Members

We will develop, retain and reward the best people in the industry of choice.

To Our Customers

We will provide the best products, servce and solutions at the best prices.

Suppliers

We will maintain long-term, profitable, win-win partnerships, both locally and internationally.

Community

We will be socially responsible and environmentally friendly.

Shareholders

We aim to provide an appropriate return on capital employed.

 

The Values We Stand By

Every client is important to us and our personalized support has helped us stand apart. The team never hesitates from going the extra mile to delight all customers, big and small.  Our focus has always been on making it very simple for companies or individuals to choose the products they need. Now it’s delivered to your doorstep.  Every client has different needs and their quality/price expectations may vary immensely. That’s why we believe in providing a huge array of products to choose from.

ENGAGEMENT

We stay engaged at all levels internally and externally.

RESPECT

We value every individual’s voice.

INTEGRITY

We do our business to the highest ethical & professional standards, maintaining honesty & transparency.

ACCOUNTABILITY

We take ownership of our actions and bring our brand promises to life.

INNOVATION

We continually identify areas for advancement and provide creative solutions to address them.

COLLABORATION

We connect as one team for our Customers and Shareholders.

This Privacy Policy is Vinod Patel & Company Limited’s official privacy policy and it applies to all personal information collected by us. In this policy we explain how and why we collect your personal information, how we use it, and what controls you have over our use of it.

Collection of information

The information provided to us by our customers might be considered private or personal. Without these vital details, we would not be able to provide efficient service to you. We will only collect personal information that is necessary for our operational needs.  The kinds of personal information that we may collect includes:

  • name
  • contact details
  • credit history (credit customers)
  • bank account details and financial information (credit customers)

In particular, personal information is collected from people in the following situations by Vinod Patel & Company Limited:

  • Correspondence records are kept of calls made to our outlets;
  • When customers open up a credit account (Trade & Hire Purchase) with us;
  • When transactions are done with Vinod Patel & Company Limited;
  • When you submit your e-mail address to our web site mailing list;
  • When you place an order on our web-site to purchase goods we may require you to provide us with contact information including your name, address, telephone number or email address and financial information (such as credit card details).

We will ensure to have you informed when your personal information is disclosed to other organizations. Furthermore, we will provide you access to the information that we have about you.

Use of information collected and disclosure of personal information to others

  • The personal information we collect allows us to keep you posted on our company’s latest product announcements and upcoming events. If you do not wish to be on our mailing list, you can opt out anytime by updating your preferences.
  • We may use your personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising and anti-fraud purposes.
  • We may use your personal information, including date of birth, to verify, identity and assist with identification of users, and to determine appropriate services. From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies.
  • We may also use personal information for internal purposes such as auditing, data analysis, and research to improve our products, services, and customer communications.
  • If you enter into a prize daw or similar promotion we may use the information you provide to administer those programs.

In addition we are permitted to disclose personal information held about you:

  • Where you have agreed to the use or disclosure;
  • Where disclosure is authorized by law;
  • Where disclosure is necessary for prevention, investigation & prosecution of wrongdoings.
  • Where you have requested a service (e.g. Installation, assembly or hire of a product) and we are required to disclose the information to an Installer in order to facilitate the provision of the service.

Direct Marketing

As part of Vinod Patel & Company Limited’s business activities in promoting the products and services, we may use personal information that you have provided to us for the purposes of direct marketing.  Direct marketing includes, but is not limited to, sending to you and/or contacting you in relation to promotions and information about our products and services.  Generally, we will do so where you have expressed your interest to receive such information. You can opt out of receiving direct marketing communications by sending an email to Customer Care at enquiries@vinodpatel.tl or using the opt out link or details provided in the direct marketing 

Integrity and Retention of Personal Information

Vinod Patel & Company Limited makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Security of Personal Information

We recognize the importance of maintaining the security of customers’ personal information. We will use reasonable security measures, including physical, administrative, and technical safeguards to protect your personal information. 

Complaints

If you have a question or complaint about our Privacy Policies or collection, use or safe disposal or destruction of your personal information, your feedback should be directed in the first instance to Customer Care at enquiries@vinodpatel.tl

We will promptly investigate your complaint and attempt to resolve the matter.

Cookies

When you visit our site to read, browse or download information, our system will record/log your IP address (the address which identifies your computer on the internet and which is automatically recognised by our web server), date and time of your visit to our site, the pages viewed and any information downloaded. This information will only be used for the purpose of site analysis and to help us offer you improved online service. We may automatically collect non-personal information about you such as the type of Internet browsers you use or the site from which you linked to our Web Sites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Sites.

Changes to Privacy Policy

If Vinod Patel & Company Limited decides to change this Privacy Policy, it will post changes on the Privacy Policy page so that users are always aware of what information is collected, how it is used and the way in which information may be disclosed. As a result, please remember to refer back to the Privacy Policy regularly to review any amendments.

Contacting us

If you require further information regarding our Privacy Policy, please contact us using following e-mail: enquiries@vinodpatel.tl

Acceptance

You accept that your use of this site includes your acceptance of this Privacy Policy and the Terms of Use.